Privacy Policy

Privacy Policy

H&H Global Supply Ltd

Last updated: 22 October 2026

1. Introduction

H&H Global Supply Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, enquire about our services, or engage with us professionally.

Our services include software development, business and technology consultancy, and robotics introductions.

We aim to handle personal information responsibly and transparently, in accordance with applicable data protection laws.

2. Information We Collect

Depending on how you interact with us, we may collect the following types of information:

  • Personal details: Your name, business name, job title, and contact details.
  • Communication information: Messages, enquiries, feedback, and correspondence you send to us.
  • Business information: Details you provide when discussing our software development, consultancy, or robotics-related services.
  • Technical information: Where applicable, your IP address, browser type, device information, and information about how you use our website.
  • Marketing preferences: Your preferences regarding receiving business updates or promotional communications.

We collect only the information reasonably necessary for the relevant purpose.

3. How We Collect Information

We may collect personal information when you:

  • Visit or interact with our website.
  • Complete a contact form or submit an enquiry.
  • Contact us by email, telephone, or other communication channels.
  • Request information about our services.
  • Enter into a business relationship with us.
  • Interact with our website through cookies or similar technologies, where applicable.

We may also receive business contact information from professional partners or publicly available sources where legally permitted.

4. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and communicate with you.
  • Provide and manage our services.
  • Develop and improve our software and consultancy offerings.
  • Introduce clients to relevant robotics technologies, suppliers, or business partners where appropriate.
  • Manage business relationships and contractual obligations.
  • Maintain website security and prevent misuse.
  • Meet legal and regulatory requirements.
  • Send relevant business updates or marketing communications where permitted by law.

We will not use your personal information for purposes incompatible with the reasons for which it was collected without an appropriate legal basis.

5. Legal Basis for Processing

Where UK data protection law applies, we process personal information on one or more of the following legal bases:

  • Consent: Where you have freely given consent for a specific purpose.
  • Contract: Where processing is necessary to enter into or perform a contract with you.
  • Legitimate interests: Where processing is necessary for our legitimate business interests and does not override your rights and freedoms.
  • Legal obligation: Where processing is necessary to comply with the law.

The applicable legal basis depends on the type of information and the purpose of processing.

6. Sharing Your Information

We do not sell your personal information.

We may share information where necessary with trusted service providers, such as website hosting providers, IT support providers, software platforms, professional advisers, and business partners involved in delivering requested services.

Where relevant, we may share appropriate business contact details with robotics suppliers or technology partners to facilitate an introduction, subject to applicable law and appropriate safeguards.

We may also disclose information where required by law or where necessary to establish, exercise, or defend legal claims.

We expect relevant third parties to handle personal information appropriately and securely.

7. International Data Transfers

Some of our service providers or business partners may operate outside the United Kingdom.

If personal information is transferred internationally, we will take the steps required by applicable data protection law to ensure that appropriate safeguards are in place.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal obligations.

Retention periods depend on the nature of the information and the reason it was collected.

When information is no longer required, we will take appropriate steps to delete it or anonymise it securely.

10. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand website usage, and improve user experience.

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can manage cookies through the website's cookie settings, where available, and your browser settings. Disabling certain cookies may affect website functionality.

If we use analytics or advertising services, we will provide additional information about those technologies where appropriate.

11. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request erasure of your personal information.
  • Request restriction of certain processing.
  • Object to processing based on legitimate interests.
  • Request the transfer of certain personal information to you or another organisation.
  • Withdraw consent where processing is based on consent.
  • Object to direct marketing at any time.

These rights are subject to applicable legal conditions and exemptions.

To exercise your rights, please contact us using the details provided below.

You also have the right to complain to the UK Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.

ICO website: https://ico.org.uk/

12. Third-Party Websites

Our website may contain links to third-party websites, software platforms, or technology providers.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

13. Children's Privacy

Our website and services are intended primarily for business and professional use. We do not knowingly collect children's personal information unless necessary and lawful in the circumstances.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or legal obligations.

Any updated version will be published on this page with a revised “Last updated” date.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

H&H Global Supply Ltd

Email: [Insert your official business email address]

Registered office: [Insert yo